Technology meets innovation, driving business results and autonomy through an enhanced customer experience.
As the French multinational's largest market outside France, Carrefour Brazil sells more than 25 million units per year across 817 storefronts. The company sought to become the leading e-commerce grocery provider in the country as part of its digital transformation strategy.
Realising this ambitious goal required a powerful new digital commerce solution, a complete migration roadmap, and the right expertise to deliver a successful, complex project.
Paulo Farroco, CIO of Carrefour
Jamal Almeida, VTEX Solutions Architect
In this case study, you'll learn:
1. How Carrefour completed a complex migration in just five months
2. How the cultural and technical innovations that created the foundation for success position Carrefour for future digital growth.
3. How Carrefour grew its order conversions by 30% and increased its Net Promoter Score (NPS) by 168%