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[Lean Digital Transformation #2] Process/Technology - to Make Your Digital Transformation Happen

[Lean Digital Transformation #2] Process/Technology - to Make Your Digital Transformation Happen
How process and technology take very important roles in Digital Transformation?
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[Lean Digital Transformation #1] Business Impact - a Core of Your Digital Transformation Journey

[Lean Digital Transformation #1] Business Impact - a Core of Your Digital Transformation Journey
Two major problems that are likely to hinder the success of companies' Digital Transformation, and our recommendations.
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[Lean Digital Transformation #3] People | Transformation always starts with people

[Lean Digital Transformation #3] People | Transformation always starts with people
Without people with a Digital Transformation mindset, transformation cannot be achieved. So, what is the necessary mindset?
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CI&T’s Retail Big Three for 2021

Trends
Prior to the pandemic, consumers struggled to find value in connected retail experiences such as BOPIS and curbside pick-up.
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Portrait of Cesar Gon and Bruno Guicardi, CI&T founders

Throwing the book at digital transformation

Adhocracy
London Business School (LBS) has a long and proud tradition of educating future entrepreneurs. The number of students who go on to found companies based on models and concepts studied at length in the LBS classroom is legion and includes many illustrious names.
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Future Proofing Q&A with Coca-Cola's Ben Galloway

Q&A
What have people's experiences of enabling their employees to be able to work from home been like? What were the main issues?
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2018 Mobile Deposit Report Reflections

Finance, Report
Along with Mitek and Futurion, we recently released the 2018 Mobile Deposit Benchmark Report, which you can download here.
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Woman using smartphone at the shopping mall

Transforming the Shopping Experience Through Machine Learning

Machine Learning
Whether Father’s Day, Mother’s Day, a birthday or simply “just because,” buying gifts can feel like counting grains of sand - i.e., it is not easy. Meanwhile, there are 250, 000—300,000 e-commerce companies in the U.S. all vying for the attention of shoppers. Never mind all of the brick and mortar shops across America.
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Customer Experience is Set to Change due to AI and Machine Learning

Artificial Intelligence, Machine Learning
Mars Cyrillo, CI&T's VP of Machine Learning and Product Development, is quoted in Jennifer Kite-Powell’s piece on AI, ML and customer experiences.
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Recent podcasts

Transformation | The year that everything changed

Leadership, Management
Join us at Fintech South to hear our keynote panel discuss how we’re digitally transforming the largest bank in Latin America. Our CEO, Cesar Gon, was with Ricardo Guerra, Itaú Unibanco, and Rodrigo Dantas e Silva, Ernst and Young, sharing insights, challenges, and goals. The event hosted 2,500+ fintech leaders from around the world for a full week of content and experiences designed to drive business success and thrive in the next normal.

Fintech South | Digitally Transforming the Largest Bank in Latin America

Digital Transformation
Join us at Fintech South to hear our keynote panel discuss how we’re digitally transforming the largest bank in Latin America. Our CEO, Cesar Gon, was with Ricardo Guerra, Itaú Unibanco, and Rodrigo Dantas e Silva, Ernst and Young, sharing insights, challenges, and goals. The event hosted 2,500+ fintech leaders from around the world for a full week of content and experiences designed to drive business success and thrive in the next normal.

Future Ready | Next-Gen Innovators for Social Good

Social Good
CI&T's Chief Strategy Officer Bob Wollheim leads a discussion with Eliza Aguhar, Jasmine Harris and Ruhani Walia, three young entrepreneurs (all under the age of 18) from The Knowledge Society about how these entrepreneurs are using emerging technologies to tackle some of the world's most pressing social problems. Areas of focus include using AI to reduce the effects of climate change, improving cybersecurity with specialized quantum cryptography, and delivering economic equality across genders with a blockchain-based application.
Recent case studies
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Nestlé uses data and application intelligence to influence the consumer experience

Data-Driven
With almost 100 years of history and a 99% penetration rate in Brazil, Nestlé has identified an opportunity to take advantage of the full potential of new technologies to serve its customers.
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Konica Minolta: An Evolution of Innovation

Lean, Digital Transformation, Business Impact
When evolution happens in nature, the law is survival of the fittest. In business, however, it is survival of the smartest.
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Transforming a Top 30 Global Bank to its Digital Core

Digital Transformation
A leading top 30 global bank with over 60 million customers approached CI&T three years ago with a challenge: change the way they work. Though this bank was ahead of its competition, it believed that fintechs, new digital banks and tech giants like Amazon, Apple, Google, and Facebook were the real threat. They had two challenges: speed and culture.
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Scientist woman using digital tablet in hospital

A Problem-Solving Pivot: Why an App Wasn’t the Answer

Business Impact
In 2017, a Brazilian pharmaceutical giant calculated that an effective way to encourage growth in its market share for oral contraceptives would be to create an app that would remind women to take their pills regularly.
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Ânima - The Student at the centre of decisions

Digital Transformation
With the purpose of 'Transforming Brazil through Education', Ânima is one of the biggest private university education organizations in Brazil with approximately 145,000 students in nine institutions.
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Raízen: a journey of transformation

Digital Transformation, Data
Raízen, one of the most competitive energy companies in the world, came to us with the challenge of being more agile, more digital and wanting to become a reference of innovation in its segment.
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A journey of growth and business impact at Raízen

Digital Transformation
Raízen sought to increase the satisfaction of its customers. To do so, it understood the relevance of reviewing and adjusting its internal processes in order to be more competitive, given the rapid changes in the market, and the need to deliver more value to consumers.
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Transforming Vivo's B2B experience

Digital Transformation
The B2B telephony services scenario is highly competitive. With this in mind, among the playing fields, which are the essential criteria for a customer in the process of choosing an operator, delivering excellent service became the focus, as the other two factors such as coverage and price were already strengths of the company.
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Invaluable Assets: How trust, collaboration and learning made transformation possible

Culture
Digital transformation has reinvented customer expectations in many industries, and banking is no exception. At Bank of the West, the response has been a drive to transform their internal culture into one of intrapreneurship, to discover new ways of working and banking.
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