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Agile Senior Program Manager - UK

UK

CI&T is your end-to-end digital transformation partner. As a digital native, we bring a 25-year track record of accelerating business impact through complete and scalable digital solutions. With a global presence of more than 3,300 professionals in strategy, research, data science, design and engineering, we unlock top-line growth, improve customer experience and drive operational efficiency. 

Agile Senior Program Manager - UK 

General Description: 

CI&T believes that in order to deliver the best services to our clients, we have to build awesome teams. We are looking for an Agile Senior Program Manager to join CI&T in Greater London, UK as we tackle large challenges and bring innovation and business impact to our clients. Our expectation is that you can bring your experience and passion in leading Agile Distributed Teams and your desire to continue facing challenging business problems that will demonstrate your problem solving abilities. 

Responsibilities:
-Successfully manage projects and guide teams and clients through them. 
-Responsible for planning digital product strategies and releases, communicating with our clients, managing metrics and leading the team members to grow individually. 
-Create and maintain the design/development roadmap and feature prioritization.  
-Facilitate the discovery/design sessions and development demos.  
-Unify stakeholders around product strategy and roadmap.  
-Manage stakeholder communication and expectations. 
-Manage analytics tools and provide key insights for roadmap prioritization (Hotjar, Smartlook, Inspectlet).  
-Proactively communicate with clients on project status, challenges, risks and opportunities.  
-Manage the internal team and communicate with upper management (one-on-ones, performance, retros, team engagement). 
-Manage the project team tracking scope, schedule, staffing, and budget.  
-Oversee all elements of the product development lifecycle working cross-functionally with business, design and tech.  
-Manage the project plan, change requests (to scope, time and budget), track and mitigate project risks. 
-Organize the team and oversee administrative tasks (forecast, invoicing, team vacation, overtime etc.). 
-Coordinate and facilitate all team meetings (internal and integrated team). 
-Demonstrated comfort in both the client service and project delivery worlds.    

Essential Requirements:  
3 to 5 years of proven working experience as an Agile Project or Program Manager in a Digital Development initiative (Scrum, Lean, Kanban). 
1 to 2 years of proven working experience managing multiple cross-functional and distributed teams, in scenarios with a large number of stakeholders.
 Comfortable in a highly visible client facing role. 
Sound foundational knowledge of IT infrastructure and architecture. 
Strong scope, cost, risk and task management skills. 
Excellent communication skills, being able to prepare and deliver executive presentations. 
Ability to communicate effectively in both technical and non-technical terms. 
Negotiation, leadership skills, and problem-solving skills. 
Familiarity with Agile Project Management tools (Jira, Asana, Pivotal, Trello, SmartSheet, others) 
Experience in leading Plan-Do-Check-Act (PDCA) cycles with teams with a strong mindset in continuous improvement. 
Proven working experience in using software development metrics to guide the management of teams. 

Desired Skills:
Impeccable attention to detail.
Strong interpersonal skills. 
Strong listening and empathy skills.
Ability to juggle multiple projects in a fast-paced environment.
Shows flexibility, accountability, passion, ownership, and confidence.


Workplace/Travel
You’ll work in our central London office or from home in 2021 as your health and safety are key.
In 2022 our team will likely collaborate in our central London office, with occasional local and regional travel opportunities.

We can offer
Competitive compensation and benefits
Flexible hours and Home Office policy
Accelerated growth opportunities with a structured Career plan
Great workplace experience