Generative AI in business: a marathon, not a sprint Aug 07, 2023 In this article, Paulo discusses the potential of AI to improve productivity, efficiency, and customer experience and how to be cautious about these gains at scale. Learn more
CI&T has acquired renewable energy certificates (I-RECs) to cover 100% of the electricity consumption of its operations in Brazil. May 30, 2023 To further reduce our environmental impact, starting in 2023, we will also seek to support cleaner and renewable energy. For this reason, all energy consumption from our Brazilian operations has been offset through I-RECs. Learn more
Increasing DEV Power with Augmented Coding Oct 28, 2022 Technological approaches and resources accelerate tasks associated with software development and maintain the quality of actions. This is Augmented Coding. Learn more
CI&T is recognized with the Learning Innovator of the Year Award Mar 20, 2024 CI&T has been awarded the Degreed Awards Visionaries Award in third place in the Learning Innovator of the Year Award category by Degreed, provider of CI&T University platform. Learn more
CI&T E-BOOK Creating a CX Measurement Model Generating value and demonstrating ROI DOWNLOAD E-BOOK CX Measurement Model A complete view of the customer Businesses are facing continual disruption, despite undertaking expensive, in-depth digital transformation programs, but have no real-time insights and data to continue to evolve their programs. Companies that can create a truly live monitoring experience to adapt their digital roadmaps to the complete view of the customer, and the jobs they are trying to accomplish, will gain competitive advantage over their competitors. Jobs to be done In this ebook, we explore the key challenges in measuring Customer Experience and offer a recommendation for laying the foundation for measurement. We invite you to explore our framework to overcome the challenges in measuring the impact of Customer Experience initiatives. CX Measurement ebook Complete the form to download DOWNLOAD THE EBOOK