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CI&T and AWS: how the partnership transformed customer service with generative AI at Alelo Aug 31, 2026 CI&Ters chatting animatedly in the office, tablet in hand: collaboration and technology, part of everyday life at the company. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 26, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Dec 10, 2025 CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Learn more
MASBIYour data answers itself. A multi-agent AI assistant that turns natural language questions into real-time insights — with interactive charts, governance built in, and no intermediaries. THE PROBLEM:Information Silos and Inefficient Data Access Most organizations don't have a data problem — they have an access problem. Data exists, but getting to it is slow, fragmented, and inconsistent across teams.Disconnected departments: Sales, Logistics, and Finance each operate inside their own BI tools, producing disjointed reports that are impossible to correlate in real time.Delayed answers: A question like "what is our total revenue this week and how many deliveries are delayed?" triggers a chain of emails, manual queries, and spreadsheet consolidation — by the time the answer arrives, it's already stale.Governance complexity: Managing access policies across multiple BI tools increases IT workload and creates real risk of errors and security breaches.Low adoption: Requiring users to learn different tools for different domains leads to underused dashboards and decisions made without data. Let's talk HOW IT WORKS:One question. The right answer. ASK Type your question in natural language, from any channel. ROUTE The supervisor agent identifies the right specialist and enforces access permissions. QUERY Live data is pulled directly from Databricks — no manual SQL, no waiting. VISUALIZE Answers come back as interactive charts, tables, KPIs, and dashboards. SPECIALIST AGENTSMultiple experts, one interface MASBI runs multiple specialized AI agents, each an expert in its domain. A central supervisor orchestrates every interaction — the user just gets the answer. Some examples of domain knowledge SalesRevenue, pipeline, performance LogisticsDeliveries, delays, routing FinanceSpend, costs, forecasts InventoryStock, replenishment, levels CustomersCX, retention, history MarketingCampaigns, attribution, metrics How can this approach empower your business? Retail: Real-time visibility into sales and inventory to optimize stock and promotions instantly. Finance: Immediate access to cross-domain data for faster risk assessments and compliance monitoring. Healthcare: Instant answers on patient capacity and staffing — improving operations and patient safety. Automotive: Live production line performance and maintenance alerts to minimize downtime. Telecommunications: Rapid correlation between customer complaints and network faults to improve response time. Marketing: Quick campaign performance analysis across channels to adjust strategies and maximize ROI. IMPACT:Three pillars of transformation MASBI doesn't just answer questions — it transforms how your organization relates to data. AccelerationResponse time drops from days to seconds. Any leader gets instant answers with interactive visuals.GovernanceThree-layer access control. Seven user profiles. Each person sees only what they're authorized to see.EfficiencyData teams are freed from repetitive requests. Smart routing and caching keep costs low at scale. AVAILABILITY:Access from anywhere GENIE doesn't just answer questions — it transforms how your organization relates to data. GENIE meets users where they are — whether on a desktop, a phone, or a messaging app. Built natively on Databricks.WebWhatsAppREST APIDatabricks Apps CONTACT US Ready to see GENIE in action?Schedule a live demo and discover how agentic orchestration can transform your organization's relationship with data. Daniel Viveiros SVP, Data & AI LinkedIn Ricardo Siebenrok Odorczyk Growth & Partnerships Senior Manager LinkedIn RELATED CONTENT Oct 02, 2026 PAYING FOR AI TWICE Learn more Sep 29, 2026 Eliminating Silos and Streamlining Workflows in Healthcare: The CI&T Approach Learn more Sep 29, 2026 CI&T Application Rationalization: Transforming the Life Sciences Vertical Learn more
Sep 29, 2026 Eliminating Silos and Streamlining Workflows in Healthcare: The CI&T Approach Learn more