Retail and Commerce
Helping retailers bridge the physical and digital to
gain operational efficiency and increase revenue.
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Our practice

CI&T works with retailers to create custom strategies and implement modern technologies to connect with consumers. Whether creating sensor-enabled in-store experiences or unlocking the power of data for smart inventory management, CI&T understands that the sales funnels are no longer linear. We help retailers engage customers, increase sales, and drive greater operational efficiencies.

Our work

A hand holding a phone while doing mobile payment

A Ranking of the Retailers Providing the Most Connected Shopping Experiences

Retail
Consumer behaviors in retail are especially interesting in that they’re often so routinized and sticky. Major shifts in shopping trends and expectations require either earth-shattering industry innovation or a completely life-changing cultural event.
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store mannequins seen through lit up store windows

Connected Retail Report: In-depth analysis of retailers shining through the pandemic

Retail Experience
The retail industry has undergone a paradigm shift over the past year. The desire for hybrid online and offline shopping experiences has led to economic challenges for many retail brands – and significant rewards for the few that get it 'right.'
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An illustration of the people in the outdoors on a red background

How Outdoor Retail Can Keep Momentum

Retail Experience
More consumers are discovering or rediscovering the great outdoors. Adventure retail is seeing a boom during these unique circumstances. See our latest take on the best practices that will ensure sustained success.
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A woman with a face mask on holding shopping bags window shopping

CI&T’s Retail Big Three for 2021

Trends
Prior to the pandemic, consumers struggled to find value in connected retail experiences such as BOPIS and curbside pick-up.
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Woman using smartphone at the shopping mall

Transforming the Shopping Experience Through Machine Learning

Machine Learning
Whether Father’s Day, Mother’s Day, a birthday or simply “just because,” buying gifts can feel like counting grains of sand - i.e., it’s not easy. Meanwhile, there are 250,ooo—300,000 e-commerce companies in the U.S. all vying for the attention of shoppers. Nevermind all of the brick and mortar shops across America.
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Two women looking at each other and smiling while on a scalator at a shopping center

Creating Efficiency with Omnichannel Reports and Smart Replenishment

Data-Driven, Google Cloud
Retail stores have lots of moving parts and activities. People need real-time KPIs and metrics to have a full view of their performance.
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Man wearing winter clothes standing on a street holding paper bags and using a smartphone

A Retail Solutions Provider: Driving Efficiency through Database Migration

Cloud Migration
A global retail intelligence company delivering behavior insights from 40 billion shopper visits each year, planned and updated the architecture of one of their flagship applications.
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