Lean AI SDLC: how CI&T is reinventing agility in Ways of Working Jun 17, 2026 A man wearing glasses intently watching a computer screen. Learn more
What your AI deployment partner should be telling you. And what it means if they’re not. Jun 24, 2026 That gap is the whole game. It is where transformation happens, or doesn’t. And it is the part that can’t be bought off the shelf, because it lives inside your people, your data, and your processes. So the question is not which model you bought, it’s whether the people building your harness are telling you the truth about what it takes to make a deployment successful. Learn more
Volkswagen of America Selects CI&T as Digital Agency of Record Jul 20, 2025 CI&T is a global technology transformation specialist, has been named the Digital Agency of Record (DAOR) for Volkswagen of America, Inc. Learn more
Increasing DEV Power with Augmented Coding Oct 28, 2022 Technological approaches and resources accelerate tasks associated with software development and maintain the quality of actions. This is Augmented Coding. Learn more
EMV Pilot App Transforming Emergency Response Through Inclusive Design and AI Technology Learn more In a groundbreaking collaboration, CI&T led the design of a pilot mobile application aimed at providing critical emergency information in Victoria, aligning with the organization's commitment to accessibility and inclusivity.This initiative united four organizations with the shared goal of revolutionizing emergency response systems. CI&T as the technical powerhouse, brought design thinking, digital accessibility expertise, and technology to the table. EMV the project com missioners, provided strategic vision and subject matter expertise. Vision Australia consulted throughout the design process, ensuring accessibility, particularly for those with visual impairments. 2M contributed language services and technology for multilingual communication. The principal challenge confronted by the project was to improve the accessibility of the VicEmergency app, ensuring its effectiveness for diverse communities. This encompassed accommodating non-native English speakers and individuals with disabilities. The project's overarching goal was to extend the reach of emergency services, acknowledging a diverse population composition with 30% born overseas, 27% conversing in languages other than English, and 17% living with a disability. The specific objective involved testing an AI Translation solution for real-time emergency information in English, Arabic, and Simplified Chinese. Innovative Technology and Design Challenges Translation Capability CI&T collaborated with 2M to develop an AI Language Solution, combining AI and human services for real-time translations. This ensured accuracy and quality control in delivering critical information. Accessibility The UI design prioritized simplicity for visual manageability and supported screen readers. Insights from extensive user research guided inclusive design decisions, making the app usable for diverse demographic groups.A comprehensive onboarding process guided users during stressful situations, emphasizing simplicity and clarity. Map-based Accessibility Challenge Addressing the challenges of traditional map accessibility (how does a visually impaired person read a map?), CI&T introduced a dedicated card-based solution that replicated map functionalities in a text-based format. The Results Building Trust and Respect in Communities The success of the pilot application is measured by the ease of navigation, comprehension of translated content, and effective use of assistive technologies. Post-launch feedback provides valuable insights into user satisfaction and the app's overall effectiveness in delivering crucial emergency information. Prioritizing inclusivity, especially for culturally and linguistically diverse and disabled communities, EMV and CI&T demonstrated a commitment to building trust and respect. Future updates aimed at Future updates aimed at enhancing community information sharing through messaging platforms and social media integration without compromising crucial content.CI&T's strategic vision also ensured scalability, as EMV hopes to expand language support to cover more languages. Conclusion The collaborative efforts of CI&T, EMV, Vision Australia, and 2M have resulted in a pioneering solution that sets a global standard for digital accessibility in emergency response. By combining AI technology with design excellence, the project not only meets the immediate needs of Victoria but showcases the transformative power of inclusive design in building trust, fostering cooperation, and demonstrating the potential to save lives through innovative and accessible solutions. To learn more about our work Contact Us