Lean AI SDLC: how CI&T is reinventing agility in Ways of Working Jun 17, 2026 A man wearing glasses intently watching a computer screen. Learn more
What your AI deployment partner should be telling you. And what it means if they’re not. Jun 24, 2026 That gap is the whole game. It is where transformation happens, or doesn’t. And it is the part that can’t be bought off the shelf, because it lives inside your people, your data, and your processes. So the question is not which model you bought, it’s whether the people building your harness are telling you the truth about what it takes to make a deployment successful. Learn more
Volkswagen of America Selects CI&T as Digital Agency of Record Jul 20, 2025 CI&T is a global technology transformation specialist, has been named the Digital Agency of Record (DAOR) for Volkswagen of America, Inc. Learn more
Increasing DEV Power with Augmented Coding Oct 28, 2022 Technological approaches and resources accelerate tasks associated with software development and maintain the quality of actions. This is Augmented Coding. Learn more
PEXA Understanding the customer experience from the outside in Know More PEXA is an Australian success story. Created in 2010 as an e-Conveyancing solution to the Australian property industry, PEXA revolutionised and digitised how property transactions are conducted in Australia. Since then, PEXA has gone from strength to strength, and has expanded internationally. Understand the core of our partnership For PEXA, the customer is at the centre of everything they do PEXA and CI&T (then known as Transpire) first came together in 2020, as PEXA was looking to consolidate their stunning growth by going deeper with the experiences of their various customers, including lawyers, conveyancers, banks and other professionals. Our User Experience (UX) design team came in to help, and have been along for the journey as PEXA transitions from a product-led business to being truly customer-led. “The Transpire [CI&T] team brought a level of independence and a level of curiosity. They were very open to listening to everyone's experiences and very open to understanding different perspectives. I think it's that level of curiosity that they brought to the program that really stood out to me” Lisa Dowie, Chief Customer Officer, PEXA Unpacking the customer experience as a step towards innovation Customer journey mapping starts with empathy In this video, Director of Design at CI&T David Bacon speaks about one of our recent engagements to delve into a particular customer relationship. Alongside members of the PEXA team, they speak about what makes this partnership unique, and what have been the ingredients of success over so many projects. Key elements and outcomes In-depth interviews with key customers across multiple segmentsComprehensive journey mapping tracking friction, emotions and experienceCreation of artefacts with detailed designs & data for greater product confidence Want to learn more about our work?