Gen AI Pulse | Augmented people Aug 16, 2024 Get into the PULSE of Gen AI with real-world data, actionable insights, and the transformative impact of this ongoing revolution. This is our quarterly paper written by CI&T specialists who are implementing AI solutions at the forefront with our clients. Learn more
2021 - The Year of the Digital Revolution Apr 16, 2021 Recently, Bob Wolheim, our CSO, interviewed Sérgio Vezza, Vice President of BEES, the startup behind Ambev and AB InBev, owners of brands like Budweiser and Stella Artois. Learn more
Business Impact: The Beginning of Transformation Apr 23, 2019 Named as the biggest challenge by C-Levels today, achieving success in the process of transforming companies into digital has a secret: the generation of business results from the beginning. Learn more
Five years in five months: the leap from traditional to digital operations Aug 07, 2020 With a 45-year history in Brazil, the Carrefour chain has built a solid operation that today has 72,000 employees and 498 stores distributed in 26 states. Learn more
A journey of growth and business impact at Raízen Learn more Challenge Raízen sought to increase the satisfaction of its customers. To do so, it understood the relevance of reviewing and adjusting its internal processes in order to be more competitive, given the rapid changes in the market, and the need to deliver more value to consumers. In partnership with CI&T, the company decided to expand Lean Digital learning - already applied in an experimental environment, which generated its CSfácil app - to all the areas of its Shared Services Centre, aimed at exponential growth and business impact. Solution CI&T and Raízen started a Lean Digital Transformation journey at the fuel plant, assessing opportunities for process improvements.Making an analogy with "climbing a mountain", goals ("camps") were defined, to be reached every three months. The progress of the first three camps was marked by the construction of the CSfácil app, the pollination of culture in the macro disciplines of Lean design and delivery and Lean Management system and, finally, the installation of the mindset of Lean leadership development through the execution and monitoring of OKRs of multidisciplinary teams (SQUADs). Results • Prevention of delays in fuel delivery, with a 71% increase in the effectiveness of the alerts generated • CSfácil improvements are automatically tested on 30 different types of Android phones • All app processes are 100% metric-driven, which feedback to Raízen teams with business insights • Gain in operational efficiency and cost reduction due to better use of the truck fleet • Extension of the transformation proposal to another unit: EAB Logistics - Energy, Agribusiness and Biomass