CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Recognised in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Dec 11, 2025 CI&T Recognised in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Learn more
Exploring the Human-AI Relationship: Reflections from Rio Innovation Week 2023 Oct 31, 2023 | min read People ByNathalia Valladares You could say that AI and its controversies were the highlight of most talks at Rio Innovation Week, which took place at the beginning of the month. Generative AI's intricate relationship with humans is making us increasingly wonder if we are becoming obsolete. We fear that our jobs are on the line since AI can do everything we do - sometimes even better. We panic because AI's changes are incredibly fast-paced. We get nostalgic about the world we are leaving behind and worry about the future that is about to come. However, we also forget how Gen AI's extraordinary capabilities can revolutionise our lives while simultaneously improving our society. Unleashing a technological marvel that blurs the lines between human ingenuity and artificial intelligence, the fascinating relationship between Generative AI (Gen AI) and humanity has become a compelling and transformative phenomenon. Here are three takeaways from the event that reminds us of who is actually in charge: 1. Creativity is what increases the reach of Generative AI use If there is not a capable, creative and smart human behind a well-written prompt, we will probably have a poor result in lieu of what we are expecting from the never ending potential of an AI tool. Even if AI makes things more accessible, there is still the necessity of a trained human to harness it to its full power. The technology will require more expertise and minutiae from us, and the focus should be on the quality of the outcome, not just speed. 2. We should focus on social growth instead of corporate scientific growth This should be the point in technological evolution where we look into unlocking the full capacity of our society and its individuals. There is still a major gap between the technologies we have at our disposal and the true distribution and reach of those in our community. We talk of Gen AI as something that is accessible to anyone, but we know it is not the truth. The socioeconomic background of people tells us the share of the population that actually has access to technology, but also age and predisposal to cutting edge tools and devices, is an indicator. 3. Personalisation is the key! With so many players in this AI field, the ones that will take the lead will be the ones that understand how to better personalise the inputs to create more unique outcomes. The individualisation of the client's needs helps customise the best results and develop them to its maximum. Furthermore, the personalisation improves inclusion when enhancing accessibility, diversifying representation, making decisions considering the perspective and needs of different groups and users, among other things. For all that, it is also important to implement it ethically and with responsibility. Algorithmic biases, lack of privacy and the control of the individual's data should be prevented at all costs, with safeguards to ensure it. In conclusion, the discussions surrounding AI and its controversies at Rio Innovation Week shed light on the intricate relationship between Generative AI and humanity. While there is a fear of human obsolescence and job displacement, it is crucial to recognise that the true power of AI lies in the creativity and expertise of humans. It is essential to bridge the gap between technology accessibility and its distribution within communities. Rather than focusing solely on speed and technological advancements, the emphasis should be on the quality of outcomes and the collaboration between AI and human intelligence. And by embracing personalisation responsibly, Generative AI can truly revolutionise various aspects of our lives. CI&T 2