COMMERCE SERVICES

Fueling Market Agility with Composable Commerce Solutions

The days of relying on monolithic architectures are over. You need a modern solution that leverages composable commerce in order to reduce compromise, allow for flexibility, and improve your customer experience. CI&T collaborates with best-in-class partners to integrate solutions that are compatible with your unique business needs.

From completely reimagining Anheuser-Busch InBev’s sales and distribution process via a global B2B platform to transforming Carrefour into a leading customer-centric ecomm grocer, CI&T has a proven track record of customizing strategies and solutions to strengthen brand connections.

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Service Offerings

Salesforce/
CRM

Bridge your e-commerce back-end with CRM services like Salesforce, Shopify, and SAP.

Commerce Modernization

Build composable solutions for the CMS, CRM, loyalty, payments, checkout and personalized recommendations.

Workflow Automation

Improve efficiency and lower costs by automating complex, repeatable tasks.

Data &
Analytics

Data migration, governance and/or build out of analytics factory.

POS
Integration

Expand your footprint by easily adding third-party systems.

Cloud
Services

The migration/buildout of application or data workloads to the cloud, including solutions that may be integrated with ERP or 3rd party solutions.

Customer Experience

Meet your customers wherever they are.

Digitizing High
Touch B2B Sales

B2B Service in Action

> Offline and Online Customer Journey
> Hybrid and Headless Content Management
> Seamless MarTech Integration
> Salesforce CRM Integration
> Personalized Configurators and Custom Sales Orders
> Subscription Management

Personalizing the Shopping Journey

B2C Service in Action

> Elevated User Experiences
> Hybrid and Headless Content Management
> Seamless MarTech Integration
> Cultivated Consumer Loyalty
> Data & Analytics for Informed Decision Making
> Cloud Architecture for Scalability and Stability

Delivering Value to Clients

BEES: The B2B hive with
300k orders a day (2021). Globally.

BEES is a global B2B digital platform that completely reimagined AB InBev’s sales and distribution processes for the digital world.

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Carrefour Leads Online Grocery with its New Digital Experience

Technology meets innovation, driving business results and autonomy through an enhanced customer experience.

30% increase in conversions
168% improvement in Net Promoter Score (NPS)

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Our Trusted Partners

CI&T collaborates with renowned global partners to cater to your business's unique needs.

Meet our Experts

Reach out to our specialist team

“Too many retailers make short-term, reactive technology decisions. A long-term vision is required in order to provide a predictive, resonant customer experience.”

Melissa Minkow

Director, Retail Strategy at CI&T

“Start small, and scale smart, even if it means revisiting solutions. Generative AI's growth shifts the build vs. buy dynamic, often favoring custom software for long-term value.”

Marcio Andreeta

Director of Engineering, eCommerce

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