CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
EMV Pilot App Transforming Emergency Response Through Inclusive Design and AI Technology Learn more In a groundbreaking collaboration, CI&T led the design of a pilot mobile application aimed at providing critical emergency information in Victoria, aligning with the organization's commitment to accessibility and inclusivity.This initiative united four organizations with the shared goal of revolutionizing emergency response systems. CI&T as the technical powerhouse, brought design thinking, digital accessibility expertise, and technology to the table. EMV the project com missioners, provided strategic vision and subject matter expertise. Vision Australia consulted throughout the design process, ensuring accessibility, particularly for those with visual impairments. 2M contributed language services and technology for multilingual communication. The principal challenge confronted by the project was to improve the accessibility of the VicEmergency app, ensuring its effectiveness for diverse communities. This encompassed accommodating non-native English speakers and individuals with disabilities. The project's overarching goal was to extend the reach of emergency services, acknowledging a diverse population composition with 30% born overseas, 27% conversing in languages other than English, and 17% living with a disability. The specific objective involved testing an AI Translation solution for real-time emergency information in English, Arabic, and Simplified Chinese. Innovative Technology and Design Challenges Translation Capability CI&T collaborated with 2M to develop an AI Language Solution, combining AI and human services for real-time translations. This ensured accuracy and quality control in delivering critical information. Accessibility The UI design prioritized simplicity for visual manageability and supported screen readers. Insights from extensive user research guided inclusive design decisions, making the app usable for diverse demographic groups.A comprehensive onboarding process guided users during stressful situations, emphasizing simplicity and clarity. Map-based Accessibility Challenge Addressing the challenges of traditional map accessibility (how does a visually impaired person read a map?), CI&T introduced a dedicated card-based solution that replicated map functionalities in a text-based format. The Results Building Trust and Respect in Communities The success of the pilot application is measured by the ease of navigation, comprehension of translated content, and effective use of assistive technologies. Post-launch feedback provides valuable insights into user satisfaction and the app's overall effectiveness in delivering crucial emergency information. Prioritizing inclusivity, especially for culturally and linguistically diverse and disabled communities, EMV and CI&T demonstrated a commitment to building trust and respect. Future updates aimed at Future updates aimed at enhancing community information sharing through messaging platforms and social media integration without compromising crucial content.CI&T's strategic vision also ensured scalability, as EMV hopes to expand language support to cover more languages. Conclusion The collaborative efforts of CI&T, EMV, Vision Australia, and 2M have resulted in a pioneering solution that sets a global standard for digital accessibility in emergency response. By combining AI technology with design excellence, the project not only meets the immediate needs of Victoria but showcases the transformative power of inclusive design in building trust, fostering cooperation, and demonstrating the potential to save lives through innovative and accessible solutions. To learn more about our work Contact Us