CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
Increasing Customer Value in the Branch of the Future Top 10 Global Bank Learn more Challenge Our client needed to transform its in-branch experience to better meet the expectations of customers who demanded a faster, friction-free service, and of staff who were weighed down by high volume, manual tasks. Not doing so would risk driving these customers to switch to digital banks who offered an attractive and seamless alternative to the age-old branch experience. Solution We designed, developed and launched a tablet application that enabled branch staff worldwide to enhance the customer experience and digitise highly labour intensive, paper based tasks, for example taking copies of ID such as passports. All built upon the bank’s existing and very large legacy system.The tool was developed using AWS and React Native which helped to increase the speed and security of the product application process, improving both operational efficiencies and the customer experience.We quickly assembled and onboarded a dedicated scrum team within the bank who developed a prototype of the application in seven days and launched the MVP within eight weeks. Results In branch product applications now take minutes rather than hours A truly global solution launched across 10+ countries 100% sustainable digital workflow resulting in greater business efficiency What the client said “CI&T has exceeded expectations with their ability to ramp up a highly skilled, cohesive team and embed within the organisation. Their thought leadership in React and their ability to overcome corporate obstacles have been a key to the success achieved so far. We're very pleased with the progress made to date and excited for our first release.”