LifeScan: Transforming the Diabetes 
Patient Experience

Challenge

LifeScan is a global leader in blood glucose monitoring innovation and digital health solutions for people with diabetes and related conditions. They wanted to rapidly accelerate their digital capabilities to further empower c20 million customers worldwide to better manage their diabetes.

Solution

Leveraging our expertise in developing best-in-class digital products, we designed a suite of new mobile applications to help users measure and track their glucose at all times:

Research — identified patient needs through listening sessions and observing product usage. 

Design and validation — our requirements documentation and interactive prototypes helped LifeScan test with patients, gather feedback from healthcare professionals, perform clinical trials and submit for FDA clearance.

Agile delivery — product evolved over 6 sprints with inputs from 16 patients and 8 caregivers, ensuring the end solution was highly valuable and user-friendly.