CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
SAMI SAÚDE'S DIGITAL TRANSFORMATION A comprehensive digital transformation journey with CI&T, leveraging AI to save over 900 monthly work hours. Learn more This case study delves into the strategic collaboration between Sami Saúde, a digital health company, and CI&T. Together, we set out on an ambitious project to use artificial intelligence to boost efficiency and transform healthcare service delivery. Learn more Challenge Sami Saúde needed to improve its user experience and streamline its services. They sought to improve patient care through intelligent automation, all while freeing up valuable staff time. Solution CI&T stepped in as a strategic partner, collaborating to develop a Generative AI solution. The operator's new system provides health coordinators — Sami Saúde's agents who assist individuals — with a range of intelligent automated response suggestions, based on patients' data and history.With CI&T's generative AI assistant, agents can, for instance, request and consult test results, automatically check appointments, and guide customers more effectively, providing them with a more accurate and personalised support. Results The implementation of this AI assistant delivered remarkable benefits to Sami Saúde. The system has successfully saved over 900 hours of work each month, and the company projects a 50% increase in the daily assistance provided by coordinators and a potential 30% reduction in medical referrals.In addition, an impressive 95% of interactions are now digital, highlighting the increasing acceptance and trust in technology within the healthcare sector. "The implementation of this technology marks a significant milestone for the company. Our AI assistant not only enables us to manage patient interactions more effectively but also enhances the patient experience by ensuring quicker and more accurate responses. We believe that the solution developed with CI&T is allowing us to envision a more inclusive and innovative future for healthcare delivery." Guilherme Berardo, Co-Founder and CEO of Sami Saúde Technologies used Technologie used in this projet included Prompt Engineering, Cloud Run, Vertex and Big Query. These technologies were specifically chosen to address the project's needs and challenges, enhancing the efficiency and effectiveness of Sami Saúde's services. Learn more about our work Learn more