CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
Flying Smarter with Virgin Australia “Effectively, by digitizing customer experiences through smart phone technology, Virgin has been able to eliminate common traveling pain-points to provide an integrated, automated, traveling experience.”– Rob Sharp, Group Executive, Virgin Australia Airlines The Challenge With more and more travelers using their smartphones to book travel, check-in to flights, and access boarding passes, Virgin Australia was in need of a more all-encompassing solution for its mobile travel experiences.Virgin Australia approached Transpire, now CI&T, to undertake a total redesign and development of its native iOS and Android apps to give guests an intuitive, seamless, and user-friendly experience across every touchpoint. Solution Transpire’s approach to creating a completely new app was more than just an exercise in technology development and deployment; It required human-centered design that not only identified all of the user’s wants, needs, preferences, and pain points, but also addressed them in a logical, coherent, and compelling way.Assembling a large group of real Virgin Australia guests, Transpire (CI&T) conducted research and testing that encompassed both leisure and business travelers to ensure we had a deep understanding of the needs and challenges of users. From planning and paying for trips to the time leading up to their departure date, the day of travel, and coming back again, every single touchpoint was considered to construct an effortless, stress-free experience for all users.From there, Transpire (CI&T) could establish a roadmap of functionality and features to implement, starting with the ability to book a flight, check-in, and access boarding passes. Feedback from internal stakeholders and external users then dictated what should take priority for future releases, such as viewing Velocity points and a transaction history.The look and feel of the app also needed to be consistent with Virgin Australia’s branding. Initially, this meant building the app with custom components, which don’t always behave as expected and can lead to problems when it comes to OS upgrades. For this reason, Transpire (CI&T) championed the use of native elements wherever possible to improve performance, mitigate risk, and enhance the user’s experience.Accessibility played a huge part in the design and development of the app as well. Along with adhering to best design practice, user testing rounds were also conducted to ensure every function and feature of the app was universally accessible.During a trip to California for WWDC 2018, Transpire (CI&T) Head of Development Daniel Streader specifically met with Apple engineers to receive feedback and recommendations about the app’s accessibility.On the technical side of things, Transpire (CI&T) built a stable, crash-free platform using the latest Kotlin RxJava framework for Android. This versatile, cross-platform programming language has put both Transpire and Virgin Australia ahead of the game in terms of app development. Impact 1,000,000 monthly active users Virgin Australia has 1 million active mobile users every month on iOS and Android. 5,000,000 boarding passes scanned Since April 2018, 5 million boarding passes have been scanned from the Virgin Australia app. 137% increase Our version of Virgin Australia’s app enjoyed a ratings increase on the App Store of 137% in less than six months.