CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
CI&T E-BOOK Creating a CX Measurement Model Generating value and demonstrating ROI DOWNLOAD E-BOOK CX Measurement Model A complete view of the customer Businesses are facing continual disruption, despite undertaking expensive, in depth digital transformation programmes, but have no real time insights and data to continue to evolve their programs. Companies that can create a truly live monitoring experience to adapt their digital roadmaps to the complete view of the customer, and the jobs they are trying to accomplish, will gain competitive advantage over their competitors. Jobs to be done In this ebook, we explore the key challenges in measuring Customer Experience and offer a recommendation for laying the foundation for measurement. We invite you to explore our framework to overcome the challenges in measuring the impact of Customer Experience initiatives. CX Measurement ebook Complete the form to download