CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 31, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T Report Shows That Over 60% of UK Consumers Already Use AI When Shopping, But Few Are Impressed by Retailers’ Efforts Nov 30, 2025 The Retail Tech Reality Check examines how artificial intelligence (AI) is impacting the way consumers shop. From where journeys begin to how people pay, what channels they trust, and the prices they expect, retail is undergoing a significant transformation. Learn more
CI&T and Valleys to Coast Modernise Housing Systems to Improve Services for 18,000 South Wales Residents Mar 24, 2026 New unified platform removes administrative hurdles, allowing teams to focus on residents and the quality of their homes. Learn more
A Top 10 Global OEM: Creating a Premium Digital Experience for a Premium Car Brand Learn more Challenge With less consumers visiting car dealerships in person and an increasing number opting to interact online, a new approach to digital is essential for brands to meet customer needs. Delivering exceptional digital experiences whilst boosting car enquiries and sales is critical to the success of manufacturers.A global OEM who we have a long standing relationship with wanted to lead the change and set new standards for digital customer experience in the industry. At the same time, it expected improvements that would boost online sales conversion — to increase brochure requests and showroom appointments as well as enhance customer understanding of its range and models. Furthermore, its existing online channels didn't match its reputation as a premium automotive brand.From a technical perspective, our client’s digital presence had previously been split across two separate websites: desktop and mobile. This disjointed approach led to significant inefficiencies and unnecessary complexity which needed to be tackled. Solution To achieve the objectives and bring long-term change, we used our disruptive methodology for delivering digital products, pushing the limits of cross-sector customer experience innovation.Our rapid design approach allowed us to deliver in just 20 weeks (10 two-week sprints), with each sprint ending in user testing to gain feedback and iterate the product for the highest impact.The new site has redefined how people explore car models online, leading the change in the automotive sector. A number of innovative features, including a new product exploration journey, device sensing and an inventive grid solution for the homepage has led to vast improvements in positive customer feedback and a direct contribution to sales leads.Getting quotes and customers into a dealership is a major indicator of purchase intent – and a key KPI for our client. We exceeded all targets and the style and approach we created has been adapted by several of the brand’s international market teams. A truly premium experience that befits a premium brand. Results 525% increase in ‘Quote me’ page visits and 350% increase in brochure requests A co-located agency and client team delivered the new site in just 10 x 2-week sprints The redesign won numerous automotive industry and customer experience design awards What the client said “ A great example of how a client and agency can work together as one team, working to the same Agile processes and principles, to deliver exceptional results in a short timeframe.”