12X FASTER FOR A LEADING GLOBAL HEALTHCARE COMPANY

The initiative accelerated software delivery by up to 12x, reduced lead time by 33%, and achieved 100% adoption across the engineering team.

INTRODUCTION

As demand for digital products continues to grow, many organizations face the same challenge: delivering more software without proportionally increasing engineering capacity.

A leading global healthcare company found itself at this crossroads. With a growing backlog of business initiatives and finite engineering resources, the organization needed a new way to accelerate delivery while maintaining the governance, quality, and compliance standards required in a highly regulated environment.

Rather than relying on traditional software delivery models built around sequential handoffs and specialized bottlenecks, the organization partnered with CI&T to explore a different approach. The goal was to move beyond improving productivity to fundamentally rethinking how work flows across the software development lifecycle.

Leveraging the Agentic Bus and CI&T Flow, teams implemented an AI-orchestrated delivery framework that enabled planning, architecture, development, and quality activities to operate in parallel. By reducing delivery friction and increasing flow efficiency, the organization created a scalable operating model capable of accelerating execution without expanding team capacity.

The result was up to 12x faster delivery, shorter lead times, and a new foundation for scaling software delivery through agentic workflows.

THE CHALLENGE: SCALING DELIVERY WITHOUT SCALING TEAMS

Traditional delivery workflows created bottlenecks across planning, architecture, development, and testing activities. The organization needed a more efficient way to accelerate software delivery while maintaining quality and governance.

Delivery Capacity Constraints

A critical business initiative had been scheduled for a future release cycle due to limited delivery capacity and competing priorities.

The organization needed a way to accelerate execution without increasing team size.

Sequential Delivery Bottlenecks

Traditional workflows relied on multiple handoffs between planning, architecture, development, and testing activities, creating delays and reducing flow efficiency.

Scaling Software Delivery

As the organization explored broader adoption of AI-powered engineering practices, it needed a framework capable of scaling across teams while preserving governance and delivery quality.

THE SOLUTION

CI&T introduced an agentic software delivery framework designed to orchestrate multiple engineering activities simultaneously.

Parallel Execution Through Agentic Workflows

Instead of waiting for one phase to finish before another could begin, specialized AI-driven workflows executed refinement, architecture analysis, development preparation, and quality planning in parallel.

This dramatically reduced waiting times and accelerated overall delivery flow.

Structured Governance and Approval Gates

While AI agents accelerated execution, engineering teams maintained control through structured review and approval checkpoints.

This ensured that critical decisions remained transparent, traceable, and aligned with business objectives.

Connected Engineering Ecosystem

The framework integrated delivery artifacts, design assets, technical specifications, and implementation workflows into a coordinated system that continuously shared context across activities.

This reduced friction while improving consistency and decision-making quality.

THE IMPACT

The initiative delivered measurable gains in speed, adoption, and delivery performance.

ACCELERATED DELIVERY

Up to 12x faster delivery execution

Critical business functionality delivered within Q1 after previously being planned for Q2

Faster movement from requirements to implementation

IMPROVED FLOW EFFICIENCY

33% reduction
in lead time

Delivery cycle reduced from 45 to 30 working days

12% improvement in overall flow efficiency

TEAM ADOPTION

100% adoption across
the development team

Active engagement in expanding and improving agentic workflows

DELIVERY QUALITY

Structured measurement of AI-generated implementation quality

82% implementation assertiveness rate achieved on the flagship initiative

TECHNOLOGIES USED

CI&T FLOW

CI&T's AI-powered system that embeds intelligent workflows into software delivery processes, helping organizations accelerate execution while maintaining quality, governance, and operational consistency.

AGENTIC BUS

An orchestration layer that enables intelligent workflows to collaborate, share context, and execute delivery activities in parallel across the software development lifecycle.

AGENTIC SDLC FRAMEWORK

A structured delivery model that coordinates planning, architecture, implementation, testing, and validation activities through AI-powered workflows and human oversight.

INTELLIGENT DELIVERY WORKFLOWS

Purpose-built workflows that support technical refinement, architecture analysis, implementation planning, quality validation, and delivery acceleration across engineering teams.