3X HIGHER THROUGHPUT FOR A LEADING FINANCIAL MARKET COMPANY

Agentic workflows delivered 484 BCPs in one month, increased productivity per FTE by 3.9x, and reduced lead time by 39.2%.

INTRODUCTION

AMeeting aggressive delivery commitments requires more than increasing individual productivity. Teams need a scalable way to improve throughput while maintaining story readiness and delivery quality.

A leading Brazilian financial market company needed to deliver against a quarterly target of 483 BCPs while creating a repeatable model for future delivery fronts.

CI&T introduced agentic workflows across refinement, testing, and development. Powered by CI&T Flow, specialized agents improved backlog readiness, reduced upstream idle time, and connected refinement with downstream execution.

In the first month, the team delivered 484 BCPs, reaching the full quarterly target while increasing productivity per FTE by 3.9x.

THE CHALLENGE: SCALING THROUGHPUT FOR GROWTH

The organization needed to meet ambitious delivery targets while creating a repeatable model capable of supporting future growth.

Throughput Targets

The team needed to deliver against a 483-BCP quarterly commitment while maintaining quality and predictable execution.

Upstream Wait Time

Idle time before development extended lead times and limited how efficiently work progressed through the delivery lifecycle.

Scaling the Model

The organization needed an approach that could improve current delivery while creating a foundation for additional workstreams.

THE SOLUTION

CI&T focused on two agentic workflows across refinement and testing to improve story readiness, reduce manual effort, and increase delivery efficiency.

Agentic Refinement

Business and technical refinement agents structured stories before development, creating clearer inputs and reducing upstream friction.

Automated Testing

AI-powered testing reduced manual effort in validation and supported a more efficient path from development to tested work.

Pilot Exploration

The Agentic Bus was explored in a testing environment to assess how refinement and development agents could be connected in the future.

THE IMPACT

The model increased throughput and productivity while shortening lead time and supporting future commercial expansion.

HIGHER THROUGHPUT

484 BCPs delivered in the first month

3x higher throughput than planned

IMPROVED FLOW EFFICIENCY

33% reduction
in lead time

Delivery cycle reduced from 45 to 30 working days

12% improvement in overall flow efficiency

HIGHER PRODUCTIVITY

Productivity per FTE increased 3.9x

Capacity rose from 32 to 161 BCPs/FTE

SHORTER LEAD TIME

Lead time reduced by 39.2%

From 20.67 to 14.05 days

TECHNOLOGIES USED

CI&T FLOW

CI&T Flow Enterprise AI Management System supported intelligent agents across refinement and delivery, helping teams improve story readiness, reduce waiting, and increase throughput.

REFINEMENT AGENTS

Specialized agents supported business and technical refinement, structuring stories before development and creating clearer inputs for implementation.

AGENTIC BUS

An agentic delivery framework connected refinement and development activities, helping reduce handoffs and improve flow across the delivery lifecycle.