FROM 78 TO 13 DAYS: AI-POWERED DELIVERY FOR A LEADING GLOBAL CONSUMER GOODS COMPANY

Overall lead time dropped from 78 days to 13 days, supported by 11x faster refinement and 100x faster bug analysis, while AI-powered compliance checks identified 107 improvement opportunities across global data protection requirements.

INTRODUCTION

Delivering software across multiple markets means navigating different regulatory requirements without slowing down development.

A leading global consumer goods company needed to improve the delivery of an application operating across the USA, Brazil, the European Union, and Turkey. Refinement, development, testing, and compliance activities contributed to an overall lead time of 78 days.

To accelerate this process, CI&T integrated AI across key stages of the software development lifecycle, from architecture and development to bug analysis, quality assurance, and compliance validation.

Through specialized AI agents Powered by CI&T Flow, teams automated and connected activities that previously required more time and manual effort, including checks across multiple data protection regulations.

The initiative reduced overall lead time from 78 days to 13 days, with 11x faster refinement, 6x faster delivery, and 100x faster bug analysis.

THE CHALLENGE: ACCELERATING DELIVERY ACROSS A COMPLEX GLOBAL LANDSCAPE

A global application with complex business rules across four regions required teams to accelerate delivery while managing different regulatory requirements. Long refinement and development cycles were extending lead times and limiting delivery efficiency.

Long Delivery Cycles

The application supported multiple global markets and complex business rules, contributing to lengthy refinement and development cycles.

Teams needed a more efficient way to move work through the software development lifecycle without increasing waste or introducing additional compliance risks

Complex Global Compliance Requirements

Operating across the USA, Brazil, the European Union, and Turkey required the application to account for different data protection regulations.

Maintaining compliance across LGPD, GDPR, CCPA, and KVKK added another layer of complexity to software delivery.

Time-Consuming Refinement and Bug Analysis

Manual refinement and bug investigation required significant effort, increasing lead times and limiting the team's ability to resolve issues quickly.

THE SOLUTION

CI&T introduced an AI-driven delivery model designed to connect and accelerate key activities across the software development lifecycle.
Specialized AI agents supported teams from architecture and refinement through development, quality assurance, release planning, and compliance validation.

AI-Powered Refinement and Development

AI agents supported story and technical refinement, helping teams prepare work for development faster.

Development and code review agents also assisted engineering activities, reducing manual effort and accelerating execution throughout implementation.

Faster Bug Analysis and Quality Assurance

A dedicated Bug Triage Agent helped teams analyze issues, identify potential causes, and accelerate the investigation process.

Quality assurance agents supported testing activities, creating a more efficient path from development to validation.

Integrated Compliance Checks

A specialized compliance agent helped evaluate requirements across multiple data protection regulations, including LGPD, GDPR, CCPA, and KVKK.

By incorporating compliance checks into the delivery workflow, teams could identify potential improvements earlier instead of treating regulatory validation as a separate activity.

THE IMPACT

The AI-powered approach delivered measurable improvements across refinement, development, quality, and compliance.

FASTER REFINEMENT

11x faster refinement

AI agents automated story and technical refinement activities

Reduced manual effort before development

IMPROVED DELIVERY PERFORMANCE

6x faster delivery performance

Overall lead time reduced from 78 days to 13 days

AI supported refinement, coding, and automated testing

FASTER BUG ANALYSIS

100x faster bug analysis

Analysis time reduced from 16.66 hours to 0.16 hours

71% assertiveness in bug triage

STRONGER COMPLIANCE VISIBILITY

107 compliance improvement opportunities identified

Analysis covered LGPD, GDPR, CCPA, and KVKK

Compliance validation incorporated into the software delivery workflow

TECHNOLOGIES USED

CI&T
FLOW

CI&T Flow Enterprise AI Management System supported intelligent agents across refinement, development, quality, and compliance activities, helping teams accelerate execution while improving visibility across the software delivery lifecycle.

MULTI-AGENT DELIVERY MODEL

Specialized AI agents supported architecture, development, code review, release planning, bug triage, quality assurance, and compliance activities within a connected delivery model.

AI-POWERED BUG
TRIAGE

An AI-assisted approach to analyzing software issues and supporting root-cause investigation, helping teams significantly reduce the time required to understand and address bugs.

MULTI-JURISDICTION COMPLIANCE CHECKS

AI-powered compliance capabilities helped evaluate opportunities for improvement across different data protection regulations, supporting teams operating across multiple global markets.