OPTIMIZING THE ARCHITECTURE REVIEW BOARD PROCESS

Transforming Governance Through AI-Driven Support for a National Healthcare Education Leader

A PARTNERSHIP FOR PROGRESS

In collaboration with a leading national provider of healthcare and professional education, CI&T undertook a comprehensive initiative to modernize its Architecture Review Board (ARB) process. The initiative focused on streamlining decision-making and aligning strategic initiatives through AI-first architecture solutions. By integrating advanced technologies and best practices, CI&T became a trusted partner in addressing the organization’s complex enterprise architecture challenges.

CHALLENGES

1. Complex Enterprise Architecture

The organization needed to optimize its enterprise architecture to ensure operational efficiency and compliance with standards. A lack of robust structure was slowing decision-making and limiting responsiveness to market demands.

2. Governance and Maintenance Needs

Multiple platforms and integrations made governance challenging. Maintaining a comprehensive architecture repository was essential to ensure compliance and high-quality documentation.

3. Security and Compliance

Protecting sensitive information was a priority. Implementing rigorous documentation standards and data accuracy audits was critical to ensuring operational security.

SOLUTIONS

1. Implementation of the Architect Assistant Bot

CI&T developed an AI-powered Architect Assistant Bot, enabling architects to make informed decisions faster. The bot also streamlined the creation of ARB presentations, improving efficiency.

2. Rigorous Documentation Standards

Strict documentation protocols and data audits were implemented to protect sensitive information and ensure operational integrity.

3. Strengthening Enterprise Architecture

CI&T embedded a team of six architects — nearly half of the client’s Enterprise Architecture team — to support engineering delivery teams and enhance enterprise governance.

RESULTS ACHIEVED

30% Time Saved

The Architect Assistant Bot reduced the time needed for ARB presentations, allowing teams to focus on strategic priorities.

Enhanced Security

Improved documentation standards and audits strengthened data protection.

Operational Efficiency

Streamlined reporting and documentation processes enhanced transparency and supported future development.

Robust Governance

A maintained architecture repository and refined governance frameworks ensured compliance and quality.

TECHNOLOGIES USED

  • Google Cloud – Scalable, secure cloud platform
  • MuleSoft – Integration solution for seamless system connectivity
  • Banner and Canvas – Educational management and learning platforms
  • Salesforce – CRM platform enhancing student engagement
  • CI&T Flow – AI management system
  • Microsoft Copilot – Documentation and development assistance tool