CONNECTED RETAIL 2024

As inflationary pressures loom, consumers' expectations from retailers
have never been higher, emphasizing the need for competitive pricing without
compromising quality, services, or channel options.

Consumers push for efficient, transparent retail tech


The Connected Retail Report captures insights on the current and future state of retail, including results from a consumer survey of 1,012 diverse US consumers, the retailers we're inspired by as we head into 2024, and recommendations for retailers to deliver the ideal connected experience.

Are you interested in finding out more about
how to deliver the ideal connect retail experience
for your brand?

Director of Retail Strategy
at CI&T and co-author of the report.