10 questions for reassessing the digital experience platform at your financial institution

Is there room to improve the custom credit card offers on your bank or credit union’s mobile app? Perhaps you’ve seen frustrated customers tweet about a disjointed retail and brokerage portal experience. No matter the issue, it’s entirely possible that your financial institution’s (FI) digital experience platform (DXP) just isn’t cutting it. Young Pham details what to look for in a new solution.