Communicate and educate: How banks are rebuilding trust before the next banking crisis

After an early 2023 marked by several high-profile bank failures and takeovers, regional banks have entered a period of relative calm. But many are still reeling from the outflow of deposits—from otherwise healthy institutions, no less—that followed the demise of Silicon Valley Bank (SVB), Signature Bank and First Republic Bank. How can regional banks keep their customers if another crisis hits?