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CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Dec 10, 2025 CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Learn more
Retail PulseYour transactions become decisions. A real-time operational model that unifies transactional data, analytics, and autonomous AI agents on Databricks — so your shelves never wait for the morning report. THE PROBLEM:Information is there. The reaction is late. Most retail and CPG companies don't have a data problem — they have a latency problem. Transactions happen in one system, insights live in another, and decisions depend on someone manually closing the gap. By the time the report is ready, the opportunity is gone.Hours-old dataOvernight ETL pipelines mean checkout data only reaches dashboards the next morning. Stockouts discovered 6–24 hours after they happen.Reactive managementStore managers find empty shelves when customers complain — not when the system has 3 hours to respond.Fragmented stackKafka, Debezium, separate OLTP and OLAP systems, external ETL — each one adds latency, cost, and another team to coordinate.4–8% revenue at riskIndustry estimates attribute 4–8% of annual revenue loss to stockouts. The product exists — the response time doesn't. Let's talk One platform. From checkout to action in under 90 seconds. 01 · Ingest POS writes to LakebaseLegacy systems continue via JDBC/psql — no rewrites, no migrations. 02 · Sync Native CDC in <60sLakebase propagates every transaction to Delta tables without Kafka or Debezium. 03 · Govern Unity Catalog Metric ViewsA single semantic layer defines stockout rate, gross margin, turnover — one version of truth for every team. 04 · Act Agent Bricks respondsAgents calculate orders, draft markdowns, and notify managers before the shelf empties. The full cycle — from POS transaction to agent-generated purchase order — completes in under 90 seconds, without manual intervention. SPECIALIST AGENTSThree experts. One supervisor. Zero manual triage. Retail Pulse runs three AI agents orchestrated by a central supervisor, using Claude via Databricks Model Serving and Unity Catalog functions as tools. Each agent writes its reasoning in plain language before any action is taken. Alert Agent Monitors inventory velocity 24/7. Fires push notifications to store managers when a SKU is projected to run out within hours — with the replenishment draft already prepared. Markdown Agent Detects perishables near expiry or overstock scenarios. Runs elasticity analysis and suggests a discount that clears the batch while keeping gross margin positive Markdown Agent Detects perishables near expiry or overstock scenarios. Runs elasticity analysis and suggests a discount that clears the batch while keeping gross margin positive Use cases by industry Built for retail and CPG — ready for your vertical Grocery & Supermarkets: Real-time shelf monitoring and perishables markdown automation to eliminate waste and reduce stockouts.: Fashion & Apparel: Sell-through tracking and end-of-season markdown management across hundreds of SKUs and locations. CPG Manufacturers: OTIF monitoring, supplier SLA auditing, and demand signal synchronization from retailer POS data. Pharmacy & Health: Critical SKU availability monitoring with compliance-grade audit trails for every automated action. Wholesale & Distribution: Inventory turnover optimization and predictive reordering across multi-warehouse networks. Quick Service Restaurants: Ingredient-level depletion forecasting and supplier order automation tied to real-time sales velocity. IMPACT:Three pillars of transformation SpeedDecision latency drops from up to 24 hours to under 60 seconds. Any manager gets answers and proposed actions in real time.GovernanceEvery agent decision is logged by MLflow Tracing and explained in natural language. Full lineage from checkout to action — audit-ready by design.SimplicityOLTP, OLAP, AI, and autonomous monitoring on a single Databricks subscription. No Kafka, no Debezium, no overnight ETL, no extra vendors. ACCESS Built natively on Databricks GENIE doesn't just answer questions — it transforms how your organization relates to data. Lakebase (PostgreSQL)Agent BricksGenie Space (NL)MLflow TracingUnity CatalogModel Serving (Claude) CONTACT US Ready to see Retail Pulse in action?Schedule a live demo and discover how Databricks Lakebase and Agent Bricks can transform your store operations — from reports to reflexes. Daniel Viveiros SVP, Data & AI LinkedIn Ricardo Siebenrok Odorczyk Growth & Partnerships Senior Manager LinkedIn RELATED CONTENT Oct 14, 2026 Over 50 Projects with Claude Take CI&T to a New Partnership Tier Learn more Oct 13, 2026 Eliminating Silos & Accelerating Innovation in Life Sciences & Healthcare: The CI&T Approach Learn more Oct 13, 2026 Eliminating Silos and Streamlining Workflows in Life Sciences: A Strategic Blueprint for Enterprise Digital Transformation & AI Integration Learn more
Oct 13, 2026 Eliminating Silos & Accelerating Innovation in Life Sciences & Healthcare: The CI&T Approach Learn more
Oct 13, 2026 Eliminating Silos and Streamlining Workflows in Life Sciences: A Strategic Blueprint for Enterprise Digital Transformation & AI Integration Learn more