Today’s consumers are seeking convenience and speed when it comes to grocery shopping. They’re not only expecting more innovation from retailers, but they’re also looking at technology and how it can help create a more seamless shopping experience.
New Consumer Behaviors and the Impact on Retail Trends
Bob Wollheim, CI&T CSO, is joined by Melissa Minkow, CI&T Retail Lead for this week’s podcast. Shopping Futurist, Melissa, talks about everything from current consumer behaviors to retail trends with collectivist culture in between!
A Ranking of the Retailers Providing the Most Connected Shopping Experiences
Consumer behaviors in retail are especially interesting in that they’re often so routinized and sticky. Major shifts in shopping trends and expectations require either earth-shattering industry innovation or a completely life-changing cultural event.