CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers Jun 08, 2026 CI&T Joins Claude Partner Network to Scale Claude Across the World's Largest Enterprises, with 1,000+ Certified AI Engineers. Learn more
CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Mar 26, 2026 CI&T Releases 2025 ESG Report Focused on Social Impact, Clean Energy, and Innovation Learn more
CI&T and AWS: how the partnership transformed customer service with generative AI at Alelo Aug 31, 2026 CI&Ters chatting animatedly in the office, tablet in hand: collaboration and technology, part of everyday life at the company. Learn more
CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Dec 10, 2025 CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Learn more
CX in Banking: Acquisition and Loyalty through ROI-Based Customer Experience Crafting digital experiences to attract and retain customers Download Report Navigating the fallout of banking closures, financial institutions face a crisis of consumer confidence. The need to enhance personalization, extract customer data, and increase service adoption is leading banks to reevaluate the effectiveness of their experience management solutions – the key to fostering loyalty and curbing expenses. Discover how to identify, measure and maximize the value of critical CX metrics for sustained success. Inisghts Only 4% of banks rated theirexperience as excellent. BAI, 2022 Banks currently build CX capability around reactive measurements. 28% of organizations track withdrawals or deposit growth. Digital Banking Survey, 2022 First Hawaiian Bank transformed its website, prioritizing dynamic, personalized user experiences centered around customer needs. Through CI&T’s approach and Acquia CDP technology, they delivered an MVP in 3 months and launched the complete site in 6 months. This initiative resulted in a remarkable 50% decrease in bounce rate and a corresponding 50% increase in new unique users. Access the CX Banking report: