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CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Dec 10, 2025 CI&T Recognized in Everest Group’s 2025 Global PEAK Matrix® Assessments for Retail and Consumer Packaged Goods Services Learn more
10X FASTER DELIVERY OF A TRADE-IN MARKETPLACE FOR A LEADING LATIN AMERICAN MOBILITY COMPANY A new trade-in marketplace was delivered 10x faster, with 6x lower cost per Business Capability Point (BCP) and 8x higher throughput, creating a scalable foundation for future growth. INTRODUCTION For many organizations, growth is limited not by market demand, but by the operational complexity behind the customer experience.A leading Latin American mobility company faced this challenge while evolving its vehicle trade-in operation. Existing processes relied on third-party platforms, fragmented workflows, and manual interactions that increased costs, limited visibility, and made it difficult to scale efficiently as demand grew.Rather than optimizing an increasingly complex process, the organization partnered with CI&T and AWS to create a new trade-in marketplace designed for scale. The objective was not only to improve operational efficiency, but to establish a digital platform capable of accelerating growth, increasing ownership of the customer journey, and reducing dependency on external solutions.Powered by CI&T Flow, the Agentic Bus, and intelligent delivery workflows, the teams transformed a business concept into a production-ready platform in a fraction of the time and cost required by traditional delivery models.The result was a new marketplace delivered 10x faster, at 84% lower cost per BCP, while creating a scalable foundation for future expansion. THE CHALLENGE: BUILDING A PLATFORM FOR GROWTH The organization needed greater control over its trade-in operation while reducing costs and creating a more scalable foundation for future business expansion. Expensive Third-Party Dependencies The existing trade-in operation relied heavily on external platforms, increasing operational costs and limiting the organization's ability to control and evolve the customer experience. Manual and Fragmented Processes Critical activities depended on disconnected workflows, including manual coordination and messaging-based interactions that limited traceability and operational visibility. Scaling a Growing Business The organization needed a faster, more scalable, and cost-efficient model capable of supporting future growth without proportionally increasing operational complexity. THE SOLUTION CI&T and AWS designed and built a new trade-in marketplace powered by an agentic software delivery model.Starting from an empty repository and a clearly defined business scope, the teams established a connected delivery framework that integrated business analysis, technical leadership, and development execution through the Agentic Bus. Agentic Business Analysis AI-powered workflows accelerated requirement analysis, backlog preparation, and solution definition, reducing the effort required to transform business needs into actionable work. Connected Delivery Execution The Agentic Bus orchestrated activities across multiple delivery disciplines, enabling teams to move from concept to implementation with significantly less friction and fewer handoffs. Continuous Learning and Improvement Custom skills and structured upstream processes allowed the delivery framework to continuously improve its effectiveness, increasing implementation quality and delivery assertiveness over time. THE IMPACT The initiative demonstrated the potential of agentic software delivery in a real-world production environment. FASTER DELIVERY • 10x faster delivery • Delivery cycles reduced from approximately 49 days to 5 days • First Minimum Viable Product (MVP) delivered in less than ten days after infrastructure stabilization LOWER COST • 6x lower cost per BCP • Human effort reduced from 780 hours to 130 hours • Approximately 84% reduction in delivery cost per BCP HIGHER THROUGHPUT • 8x increase in throughput • Results achieved in a production initiative rather than a controlled demonstration • Delivery model validated as a foundation for future SaaS expansion TECHNOLOGIES USED CI&T FLOW CI&T's AI-powered platform that enables intelligent automation across software delivery workflows, accelerating execution and improving governance, quality, and engineering productivity at scale. AGENTIC BUS An orchestration layer that coordinates intelligent workflows across business analysis, technical leadership, and software delivery activities. INTELLIGENT DELIVERY WORKFLOWS AI-powered capabilities that support planning, refinement, implementation, and validation activities throughout the software development lifecycle. AWS CLOUD SERVICES Cloud infrastructure and services supporting scalability, reliability, and operational growth of the marketplace platform. Related content Apr 28, 2026 AI doesn’t fix your SDLC Jul 10, 2025 CI&T FLOW | Magic Math May 11, 2026 YDUQS boosts productivity by up to 7x with AI-driven modernization of educational hubs