Big Ideas: CI&T and Domino's Pizza at NRF 2024` Connected Retail Report Featured Demos: Industry-Leading Retail Accelerators

Fueling Market Agility with Composable Commerce Solutions

CI&T is returning to NRF, and we have exciting plans in store. From our Big Ideas Session with Domino's, where we'll delve into digital customer experience, to showcasing groundbreaking accelerators developed in partnership with Crownpeak, we're committed to advancing commerce solutions together. Additionally, we will unveil the fourth edition of our Connected Retail Report, providing business leaders with key insights into the current and future state of retail.

CI&T and Domino's Pizza Expert Panel Discussion

What Retailers Can Learn from Domino’s Digital Experiences

Tuesday, January 16, 2024 | 10:15 AM – 11:00 AM
Expo, Level 1, Expo Stage 2

Melissa Minkow

Director, Retail Strategy - CI&T

Mark Messing

VP of Digital Experience and Loyalty, Domino’s

Domino’s Pizza has consistently set the precedent for providing an engaging and efficient digital customer experience, raising consumer expectations across the board for retailers. In this session, retail expert Melissa Minkow will be joined by Domino’s VP of Digital Experience and Loyalty, Mark Messing, to discuss their game-changing innovations and the decisions behind them. Takeaways will include how Domino’s optimized its digital strategy, key learnings from its successes and challenges, and consumer insights from CI&T’s annual Connected Retail Report.

Accelerators in Action:
Featured Demos by CI&T + Crownpeak


CI&T will feature its industry-leading retail accelerators for experience management in its booth #1262 on level 1 at the Javits Center. Conference attendees are invited to visit the booth for a first look and learn more about how brands can accelerate the delivery of the personalized customer experience for their online store.

Crownpeak Product Discovery leverages natural language processing (NLP), machine learning, deep learning algorithms and computer vision to enable smart search, merchandising, and product recommendations to support the modern customer experience.

CI&T's Situational Commerce utilizes generative AI conversational experience to support customers who need recommendations in the e-commerce purchase journey for occasion-based shopping

Connected Retail Dinner with CI&T and Crownpeak

An exclusive dinner event at a famed NYC eatery in Hudson Yards on Sunday, January 14 at 7 p.m., to kick off NRF 2024!
The event will be hosted by CI&T, a retail technology delivery expert, and Crownpeak, a leader in headless content management. It will include cocktails, dinner, networking, and an opportunity to reflect on major themes at NRF with other industry leaders.

Registrations are currently closed.

CONNECTED RETAIL 2024

As inflationary pressures loom, consumers' expectations from retailers have never been higher, emphasizing the need for competitive pricing without compromising quality, services, or channel options.

Access the full report

 CI&T’s Commerce Services

As a global hyper digital specialist and a partner in AI-powered digital transformation, CI&T brings 28 years of experience solving problems and delivering impact via end-to-end digital solutions. CI&T has a proven track record of customizing strategies and solutions to strengthen brand connections. Minimize compromise, embrace flexibility, and elevate customer experiences with CI&T’s Commerce Services.

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