CONSUMER HEALTH & E-COMMERCE

Empowering the modern customer’s health journey

MODERNIZING CONSUMER HEALTH E-COMMERCE

ACCELERATING E-COMMERCE INNOVATION ACROSS THE CONSUMER HEALTH JOURNEY

In today's evolving healthcare landscape, the consumer journey demands seamless, personalized experiences. For leaders in health IT and healthcare marketing, this means transforming digital infrastructure to meet modern customer expectations and fuel business growth. CI&T empowers healthcare leaders to revolutionize consumer health e-commerce by leveraging AI-driven personalization and robust omnichannel platforms. Our solutions enhance every consumer interaction, guiding customers from initial awareness to lasting loyalty.

MODERNIZING CONSUMER
HEALTH E-COMMERCE

CI&T helps power innovation for healthcare brands with reduced risk and greater impact.

Omnichannel Commerce Platforms

We engineer robust omnichannel commerce solutions, including web, app, and marketplaces, to deliver seamless customer experiences and expand your digital reach.

Personalized Marketing & Recommendation Engines

Leverage AI-driven personalized marketing and recommendation engines to provide tailored product suggestions and wellness plans, enhancing customer engagement and conversion rates.

Loyalty Program & Subscription Services

We design and implement digital-first loyalty and subscription programs that foster lasting customer relationships and provide predictable revenue.

Digital Supply Chain Visibility

Gain comprehensive visibility into your digital supply chain with real-time inventory and fulfillment tracking to boost operational efficiency and build customer trust.

E-Commerce Platform Modernization

Modernize your e-commerce platform with headless commerce and composable architecture for unparalleled agility and scalability.

Retail Media Networks

Create robust retail media networks to strategically monetize your first-party shopper data, unlocking new revenue streams and gaining deeper insights.

OUR CONSUMER HEALTH & E-COMMERCE EXPERTISE

CI&T empowers consumer health brands to uncover new growth opportunities and enhance the consumer journey through digital innovation.

CAPABILITIES

Retail Health

We redefine the consumer journey for retail health centers and urgent care facilities, transforming patient engagement from initial awareness to lasting loyalty through seamless digital experiences.

OTC Products

Implement cutting-edge digital strategies for over-the-counter medications and related products to optimize the entire consumer journey, enhancing engagement from initial awareness to repeat purchases.

Wellness Brands

Establish meaningful digital connections with your audience, effectively engaging consumers to foster loyalty and support sustained wellness journeys.

Direct-To-Consumer

Facilitate direct, personalized engagement that streamlines the consumer journey, converting awareness into loyal advocacy for pharmaceutical direct-to-consumer channels.

DRIVING DIGITAL TRANSFORMATION FOR LEADERS IN CONSUMER HEALTH

CI&T partners with leading healthcare organizations to modernize their digital infrastructure and elevate patient care through enterprise app modernization, AI-powered data solutions, and agile cloud migration.