QSR, RESTAURANTS & FAST CASUAL

Elevating customer consumption experiences through digital innovation

DRIVING EFFICIENCY AND CREATING IMPACT FOR THE WORLD’S LEADING QSR AND FAST CASUAL DINING BRANDS

As a leader in the QSR and fast casual dining sectors, CI&T is committed to transforming how restaurant brands engage with consumers through digital innovation. Our strategic approach combines technology with consumer insights to drive efficiency and maximize impact, ensuring your restaurant stands out in a competitive market. By leveraging our expertise in data-driven strategies, AI, and customer experience design, we power consistent experiences with consumers, streamlined operations, and elevated service delivery.

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CUSTOMISED DIGITAL QSR SOLUTIONS, BRINGING END-TO-END DIGITAL CAPABILITIES

CI&T offers a wide range of digital restaurant solutions designed specifically for leading QSR, restaurant, and fast casual brands. Our offerings include:

Digital Products & Platforms

Design and build web, mobile applications and commerce platforms in alignment with the internal and external QSR customer needs.

Digital Strategy & Consulting

Technology, customer and GTM strategies tailored to QRS, fast casual dining and coffee chains. Uncover market trends, opportunities and springboards for innovation.

AI & Machine Learning

AI and ML capabilities to optimise efficiencies in the production of products and/or facilities. Creation of GenAI and Agentic AI agents for deployment.

Data Services

Data pipelines, lakes, CDP, inventory and recipe management, and labor management implementations for QSR. Organise unstructured data and create data platforms for ops, finance, marketing and more.

CX & Design

Customer journey mapping, service design, high fidelity design and prototyping, design sprints, product ideation and user testing.

Legacy Modernization

Undertake complex challenges on propriety or service led platforms, migration of major core systems and platforms or build of middleware, API services.

Enterprise Software

Implementation of leading DXP, CRM, POS, commerce/payments and other SaaS platforms. Creation of bespoke software platforms for unique QSR challenges to enable full ownership.

Digital Transformation

Adapting operating models and business culture to achieve global deployments, omnichannel delivery or new product/service rollout.

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DIGITAL SOLUTIONS POWERING GROWTH ACROSS RESTAURANTS, QSR, AND FAST CASUAL

CI&T empowers leading brands in the QSR, restaurant, and fast casual sectors to drive sustainable growth and enhance operational efficiency, creating lasting impacts on customer experiences and loyalty.

Digital Commerce

Optimize digital ordering, delivery, and loyalty platforms across web, app, and third-party channels to drive revenue and streamline guest experiences.

Inventory & Supply Chain

Enhance real-time visibility and efficiency across food and beverage supply chains to reduce waste, control costs, and ensure consistent quality.

Planning & Merchandising

Enable smarter menu planning and merchandising strategies that align offerings with customer preferences, seasonality, and demand fluctuations.

Omni/Store Operations

Unify front-of-house and back-of-house operations, empowering restaurants to deliver speed, accuracy, and consistency across every dining channel.

Marketing & Loyalty

Design data-driven marketing campaigns and loyalty programs that increase guest engagement, drive repeat visits, grow average order size, and strengthen brand reputation.